The Operations Manager, Asset Protection is accountable for leading the implementation of Asset Protection programs and processes for new and renovated stores and facilities.They will partner with the Asset Protection team as well as other departments and vendors to ensure Asset Protection standards are achieved on time and on budget. Develop and maintain Retail Standard Guides, Standard Operating Procedures and Policies that support all areas of the business.

Review Merchandise

Protection regularly for current trends and recommend strategies to minimize inventory loss and maximize sales.

Ensure Asset Protection

Website content is up to date. This includes CCTV, Alarm, EAS and other systems as required. Responsible for merchandise security training, partnering with the merchandising team and store/facilities teams to ensure the appropriate training is in place for all security devices.

Accountable for budget related to asset protection processes and equipment.Review costs and budget allocated for projects to ensure alignment.Manage contractors and vendors, following up on agreed upon timelines for deliveries, installations, etc. Acts as a resource to store and facility teams to trouble shoot and resolve problems in equipment, reporting, logistics etc. Following opening, completes a post-mortem to identify issues and resolutions for future projects, reviews and submits final budget.

Maintains contact with store and project teams post store opening to resolve outstanding deficiencies related to asset protection.



Manage security needs for special events and/or opening ceremonies. Support and / or provide regular business updates on Key AP metrics to business partners, including GM, DM, FC Manager and AP Leadership.

Support or lead development and modifications to AP analytics tools. 5+ years related experience in an Asset Protection or related role.

Experience in construction projects an asset. Post-secondary education in related field.

Asset Protection

Certification preferred. Strong analysis and data management skills, ability to interpret data from a variety of sources. This role involves 15% travel to stores and locations across Canada. Health and Dental benefits Performance bonuses Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. We are building an inclusive and diverse team Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability.

If you have a disability or special need that requires accommodation, please let us know.

Job Category Retail

Operations & Services

📌 Manager - Asset Protection Operations (Richmond Hill)
🏢 Bureauengros
📍 Richmond Hill