Build Stronger Communities Manager, Community Resource Database - Editorial Services Website: Position Type: Temporary (12 - 18 months maternity leave contract) For over 70 years, Findhelp has been the essentialbridge connecting people to the social, health, and community support theyneed. 300,000+ direct connections made viaphone and chat ~2,000,000+ digital visits across ourweb platforms ~We don’t justconnect people to help in moments of need, but we turn rich community data intoactionable insights that shape public policy and power local planning. When youbuild your career here, you’re not just taking a job, you’re strengthening thesocial safety net.

Continuous Development: Generous support for skills training, workshops, and careeradvancement. ~ Themission of the Manager, Community Resource Database – Editorial Services is tochampion and expand the reach, quality, and impact of Findhelp’s communityresource directories. Leading a dedicated team of database curators, this role overseesdatabase maintenance, enforces rigorous standards, and stewards keypartnerships to ensure quality service delivery.

A Supportive TeamLeader: You excel at guiding and mentoring a team, building acollaborative culture focused on growth and clear goals.

An OrganizedOperations Manager: You align team workflows with organizational goals,using data standards to improve accuracy while balancing competingprojects and priorities.

A CollaborativePartner and Communicator: You bridge internal departments and steward strongrelationships with external partners and networks. Quality-Driven andValues-Led: You uphold high standards for editorial work while holding a deepcommitment to equity, diversity, and inclusion.

Team Leadership and Development: Lead,mentor,



and manage the Editorial team through active work planning, goalsetting, performance management, and strategic visioning. Policy, Standards and System Integration:Analyze, refine, and implement editorial policies and workflows withsystem solutions (including taxonomy classification, inclusion/exclusioncriteria, and style standard implementation) to maintain quality and driveconsistency across databases.

Editorial and Quality Control: Strongresearch, writing, and editing skills with keen attention to detail andthe ability to assess quality for continuous improvement.

Database Management: In-depth knowledgeof database management, standards, best practices, and application withinthe Information and Referral (I&R;) system in Canada.

SectorKnowledge: Knowledge and understanding of community, social and humanservices field in Canada. Solid capabilities in leading editorial teams, work planning,performance management, goal setting, and driving departmental alignmentwith broader organizational strategies. Understanding of informationclassification systems, taxonomy and style guides is an asset.

Language: Bilingualism (French andEnglish) is a strong asset. 5 years of database content managementexperience ~Community, socialservice, or information and referral (I&R;) sector experience required ~ Education: MLIS Degree in Library and InformationScience or post-secondary education in a related field or equivalentcombination of education and experience ~ CRS-DC(Community Resource Specialist - Database Curator) InformUSA/AIRScertification an asset Salary Range - $70,000 to $75, 000 with a comprehensive employee benefits package including:participation in CUPE’s Multi-Sector Pension Plan. If you require any accommodation atany stage, let us know in advance at peopleandculture@findhelp.

📌 Manager, Community Resource Database - Editorial Services (Vancouver)
🏢 GetHired
📍 Vancouver