Job Summary A newly established general surgery practice in Ottawa is seeking a part-time Medical Office Administrator with prior medical office experience to support a busy surgical practice. This is a great chance to join a practice from the ground up and help shape its administrative systems.

Responsibilities

- Manage surgeon's calendar across clinic, endoscopy, and hospital OR sites (Renfrew Victoria, Queensway Carleton)
- Process and triage incoming referrals and coordinate patient registration and appointment scheduling
- Answer, triage, and return calls during agreed working hours
- Maintain accurate and confidential patient records in Accuro EMR in compliance with PHIPA
- Manage correspondence with patients, referring physicians, hospital OR schedulers, and administrative staff
- Support development and refinement of administrative workflows as the practice grows




- Use AI-assisted documentation tools (e.g., Heidi) as directed

Required Qualifications

- Medical Office Administration diploma or equivalent experience
- Familiarity with Accuro EMR (or willingness to learn quickly)
- Strong knowledge of PHIPA and patient confidentiality standards
- Excellent organizational skills and ability to work independently
- Prior experience in a medical office setting required

Nice to Have

- Experience in a surgical or specialist office
- Familiarity with multi-site scheduling (hospital + clinic)

Pay: $20.00-$28.00 per hour Expected hours: 15.0 – 25.0 per week

Work Location: Hybrid remote in Nepean, ON K2H 8R2

📌 Medical Office Administrator – General Surgery (Part-Time, Ottawa) (Nepean)
🏢 Dr. Best's Clinic
📍 Nepean