Job Summary

We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team! In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise in medical and dental office procedures will help facilitate efficient patient flow, accurate record-keeping, and seamless communication between patients and healthcare providers.

This position offers an exciting opportunity to contribute to quality patient care while honing your administrative skills in a fast-paced environment.

Responsibilities

- Greet patients and visitors warmly, managing front desk operations with professionalism and enthusiasm
- Schedule appointments efficiently using electronic medical records systems such as Epic and Dentrix
- Verify patient insurance information, update medical records, and ensure accuracy of all documentation
- Answer multi-line phone systems promptly, directing calls appropriately and providing exceptional customer service
- Manage electronic medical records with precision, maintaining confidentiality and compliance with privacy regulations
- Assist with billing procedures, insurance claims,



and payment processing to support smooth financial workflows
- Support clinical staff by preparing exam rooms, handling patient intake forms, and managing correspondence

Requirements

- Proven experience as a Medical Office Assistant or Dental Receptionist in a healthcare or dental setting
- Strong knowledge of medical terminology and familiarity with electronic health records (EHR) systems such as Epic or Dentrix
- Prior experience working in a dental office or medical office environment is highly preferred
- Excellent organizational skills with the ability to multitask in a busy front desk setting
- Proficiency in managing multi-line phone systems and office equipment
- Demonstrated administrative experience supporting healthcare teams effectively
- Ability to communicate clearly, professionally, and compassionately with diverse patient populations

Join us to be part of a dedicated team committed to delivering exceptional patient care! This paid position offers an engaging work setting where your administrative talents will make a meaningful difference every day. Pay: $17.05-$25.95 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Medical Office Assistant (Edmonton)
🏢 Prime Aid Clinic and Pharmacy
📍 Edmonton