Position Summary:

This position is responsible for greeting and seating guests with regard to rules, regulations and outlet operational guidelines. Under the supervision of F&B; Manager or Supervisor, this role must contribute to a safe and welcoming work environment for all employees and patrons. Ensures adherence to all polices and procedures. This position may be performed in a restaurant, buffet operation, and positively contributes to an entrepreneurial culture that is nimble, energized, growth oriented, to self-motivate and lead by example. Above all else, must be aligned with, and promote, Shorelines Casinos culture and philosophy of creating a great, memorable experience for our guests and colleagues.

Primary Responsibilities

- Exceeds guest expectations by providing outstanding customer service.
- Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
- Participates in the implementation of the departmental strategic plans.
- Seat guests in area of choice and distributes menus; advises guests of daily or weekly specials
- Explains how various menu items or beverages are prepared
- Assists with cleaning tables or counters; removes dishes and re-stocks when required
- Performs opening or closing duties as required
- Maintains accurate records, wait lists and reservations
- Ensures table availability through communication with food and beverage staff; maximizes seating arrangements
- Performs cashier duties, counts cash float at end of shift if applicable
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders: guests, ownership, regulatory bodies,



and employees
- Contributes toward workplace health, safety, and wellness initiatives.
- Anticipates operational and service issues before they escalate, trouble-shoots and resolves guest concerns before they are complaints.
- Performs other duties as assigned or directed and assist other co-workers as needed

1. Education & Qualification Requirements

- People-focused and committed to service excellence
- Proactive and solution-oriented with a drive to succeed

- Smart Serve certification
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

- POS experience
- Food and beverage experience preferred
- Ability to obtain and maintain registration as a Gaming Assistant with the Alcohol and Gaming Commission of Ontario

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.





Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your clients!
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
- Freedom to Innovate: supports recent and better ways to be successful.
- Be your Authentic Self: environment that values diversity as a source of strength.
- This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career! Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

We are committed to promoting Responsible Gambling. Learn more about our commitment here,

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

📌 Part-Time Food & Beverage Cashier-PET (Peterborough)
🏢 Great Canadian Entertainment
📍 Peterborough