Position Summary

CIMCO is looking for a Parts & Sales Support Specialist to support our service, sales, and project teams across Atlantic Canada. This position can be based out of either our Dartmouth, Nova Scotia or Moncton, New Brunswick location.

This role is responsible for sourcing materials, preparing quotations, coordinating with suppliers, and helping customers and technicians obtain the parts they need to keep critical refrigeration and HVAC systems operating.

This is an excellent opportunity for someone with experience in parts, technical products, inside sales, procurement, industrial supply, HVAC, construction, automotive, or mechanical equipment industries who enjoys solving problems and working in a fast-paced, team-oriented environment. While refrigeration experience is an asset, we are willing to train candidates with strong customer service skills, technical aptitude, and a desire to learn.

The successful candidate will work closely with service technicians, account managers, suppliers, and customers throughout Atlantic Canada and will become a key resource within the organization.

This position is hybrid eligible. The successful candidate will initially work full-time in the office at their designated Dartmouth or Moncton location to build technical knowledge, supplier familiarity, and strong working relationships. A hybrid work arrangement may be considered once training and onboarding objectives have been achieved.

Why Join CIMCO?

- Work with one of Canada's leading refrigeration and HVAC companies
- Learn a specialized industry with long-term career opportunities
- Collaborate with experienced technicians, engineers, and sales professionals
- Competitive compensation and benefits package
- Career development, mentoring, and continuing education opportunities
- Hybrid work flexibility following successful onboarding

Key Responsibilities

- Prepare quotations for parts and material sales for customers and internal teams
- Source parts, equipment,



and materials from existing and new suppliers
- Process orders, purchase orders, and related transactions in SAP
- Support technicians, account managers, and customers with parts identification, substitutions, and technical product inquiries
- Coordinate with suppliers regarding pricing, availability, lead times, and order status
- Assist with warranty-related parts administration and documentation
- Create and maintain part numbers and product information within company systems
- Support inventory management activities, including cycle counts and warehouse coordination as required
- Deliver exceptional customer service while resolving issues in a professional, solutions-focused manner
- Utilize SAP, CRM systems, Microsoft Office, Teams, supplier portals, and other business systems to support daily operations
- Continuously develop product knowledge related to refrigeration, HVAC, and industrial mechanical systems
- Support additional administrative and operational requirements as needed

Skills, Knowledge & Qualifications

- Experience in parts sales, technical sales support, procurement, inside sales, customer service, industrial supply, construction, HVAC, automotive, heavy equipment, or a related field
- Experience working with technical products, equipment, materials, or parts is preferred
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Excellent verbal and written communication skills
- Strong computer skills including Microsoft Office; SAP experience is an asset




- Mechanical aptitude and willingness to learn technical products and systems
- Ability to work independently while collaborating closely with service and sales teams
- Valid driver's licence considered an asset

We thank all applicants for their interest, however, only those selected for an interview will be contacted. Join our team! This is an existing vacancy that we are actively looking to fill.

Company Profile

CIMCO specializes in the engineering, design, manufacture, installation and service of complex thermal building solutions for industrial, process cooling and recreational refrigeration and mechanical systems. For more than 100 years, CIMCO’s leadership and unparalleled research, development and manufacturing programs has put us at the forefront of industry advancements and technological breakthroughs. Our professional engineers, technicians and designers apply cutting-edge state-of-the-art equipment and refrigerants to develop systems that meet even the most complex thermal challenges.

We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education.

CIMCO is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, CIMCO provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Please note that our hiring processes will involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

📌 Parts & Sales Support Specialist - Refrigeration & HVAC (Moncton)
🏢 CIMCO Refrigeration
📍 Moncton