Principal Product Manager, Content Transformation (Direct Tax AI) Thomson Reuters has long been the industry leader in delivering expert tax content and insights that power our software, products, and customer workflows. As advances in AI and automation reshape how knowledge work is performed, we have an opportunity to fundamentally rethink how content is acquired, interpreted, transformed, and integrated into our products.

The Principal Product

Manager, Content Transformation will lead this evolution. This role will define and execute a roadmap to modernize our approach to Content across our Direct Tax business, leveraging AI, automation, and human-in-the-loop workflows to increase speed, quality, scalability, and impact. This is a highly strategic and hands-on product role focused on transforming the way subject matter expertise is applied throughout our Direct Tax organization.

You will work across Product, Content, Technology, and Operations teams to design new capabilities, workflows, and tools that combine AI with deep domain expertise, enabling our experts to focus on high-value analysis, thought leadership, judgment, and validation while accelerating the delivery of accurate, impactful content to customers.You will play a critical role in helping Thomson Reuters build the future operating model for AI-powered content creation and delivery.

The Principal Product

Manager, Content Transformation is responsible for identifying, prioritizing, and delivering the highest-impact opportunities to modernize our content ecosystem through AI and automation. This leader will develop a deep understanding of our content workflows, tax domain expertise, and product development processes. They will assess where AI can drive meaningful improvements in efficiency, quality, speed, and scale while ensuring appropriate human oversight and governance.

Success in this role requires a rare combination of product leadership, operational transformation experience, AI fluency, and execution excellence. The ideal candidate can move seamlessly between strategy and implementation, defining long-term operating models while also building prototypes, testing AI solutions, and partnering directly with teams to implement new ways of working.

As Thomson

Reuters' most senior individual contributor product role, the Principal Product Manager is expected to exercise significant autonomy, influence senior leaders, navigate ambiguity, and drive cross-functional alignment across multiple teams and disciplines. As a Principal Product Manager, you will: Define and Lead the Content Transformation Strategy ~ Create and execute a multi-year roadmap to transform the Tax & Accounting content organization through AI and automation. ~ Identify and prioritize transformation opportunities across content acquisition, interpretation, authoring, validation, maintenance, and product integration workflows. ~ Establish clear success metrics and business cases that demonstrate measurable operational and customer impact. Partner closely with Product Content leaders, tax analysts and other domain experts to understand tax content, software, and customer workflows and pain points, identifying opportunities to deliver higher-quality content faster, more accurately, and at greater scale through AI-enabled processes. ~ Help evolve roles from manual content processing and translation activities toward higher-value work such as prompt development, exception management, quality evaluation, and expert decision-making.

Work hands-on with Engineering, Data Science, TR Labs, and business stakeholders to prototype and deliver AI-enabled capabilities. ~ Work with product content and tech partners to evolve capabilities and expertise by understanding internal development needs, exploring new technologies, evaluating development options, and advocating for investment. ~ Design and implement human-in-the-loop processes that balance automation, quality, compliance,



and trust. ~ Apply technologies including Generative AI, agentic workflows, machine learning, workflow automation, and orchestration platforms to solve complex content challenges. Lead cross-functional transformation initiatives that span Product, Content, Operations, Technology, and Compliance teams. ~ Establish metrics to evaluate efficiency gains, quality improvements, cost savings, and business impact. ~ Use data and experimentation to guide investment decisions and roadmap priorities. Serve as a Thought Leader ~ Stay at the forefront of AI, automation, knowledge management, and digital transformation trends. ~ Help shape Thomson Reuters' strategy for applying AI to content-intensive domains. ~ You have a demonstrated track record of leading large-scale business, operational, or workflow transformation initiatives and can connect long-term vision with practical execution.

Customer and User Obsessed You are passionate about understanding the needs of both external customers and internal users and use those insights to drive transformation priorities. You are comfortable rolling up your sleeves, testing solutions, analyzing workflows, working directly with users, and rapidly iterating toward better outcomes. You excel at driving alignment across diverse stakeholder groups and can effectively communicate with executives, technical teams, domain experts, and operational leaders. 8+ years of Product Management, Business Transformation, Process Transformation, or related leadership experience. ~ Experience leading complex AI, automation, or digital transformation initiatives. ~ Experience building or delivering AI-enabled products, platforms, or internal tooling solutions. ~ Experience working with highly regulated, content-intensive, or knowledge-driven domains. ~ Tax, accounting, regulatory, compliance, or other skilled information experience is strongly preferred. ~ Proven ability to influence senior leaders and drive organizational change within matrixed environments. ~ Bachelor's degree or equivalent experience required

- Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flex My

Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.

Our Grow My

Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact:



Make an impact in your community with our Social Impact Institute.

We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave.

These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D; insurance paid 100% by the employee

- Flexible Spending and Health Savings Accounts; access to Employee Assistance Program
- Group Legal Identity Theft Protection benefit paid 100% by employee
- Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. Eligible office location(s) for this role include one or more of the following: For Ontario, Canada, the base compensation range for this role is $172,000 CAD - $222,000 CAD.Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

Thomson

Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.

Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. Join us and help shape the industries that move society forward.

To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.

Thomson

Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations.

📌 Principal Product Manager, Content Transformation (Toronto)
🏢 Thomson Reuters
📍 Toronto