Who you are

- Experience designing digital products from discovery through delivery
- A solid portfolio that shows problem solving, not just polished UI

- Ability to simplify complex workflows into intuitive product experiences

- Strong collaboration with Product, Engineering, and stakeholders

- Comfort with ambiguity, feedback, iteration, and tradeoffs

- Proficiency with Figma and modern prototyping tools

- Practical experience using AI to move faster, without outsourcing judgment, research, or taste

- Are curious and customer-obsessed

- Ask “why” before designing “what.”

- Prefer evidence over opinion
- Enjoy working directly with PMs and Engineers

- Challenge assumptions without creating drama

- Take ownership of the outcome, not just the mockup

- Care about craft, but care even more about whether the product works for the customer

What the job involves

- Help product teams across EverHealth solve real customer problems and ship experiences that are simple, useful, and effective — not just attractive screens

- Partner with Product Managers, Insights analysts and Engineers as part of a cross-functional product team

- Participate in discovery to understand customer problems through research, data, workflow observation, and feedback

- Help define the problem before jumping to the solution

- Explore multiple solution paths through flows, wireframes, prototypes, and high-fidelity designs

- Validate ideas early with customers, users, and internal experts before teams commit to building

- Collaborate closely through implementation to make sure the shipped experience matches the intent





- Use customer feedback and product metrics to improve experiences after launch

- Contribute to and maintain the EverHealth design system so teams move faster with more consistency

- Use AI to accelerate research synthesis, ideation, prototyping, content exploration, and design workflows — while applying human judgment, customer evidence, and craft standards

- What you own:
- The clarity and usability of the experiences you design
- The quality of the design artifacts teams use to build: flows, prototypes, specs, interaction details, and edge cases
- The customer evidence behind your recommendations
- The fit between user needs, business outcomes, and technical constraints
- The consistency of patterns across the portfolio where shared standards make the experience better

- How you’ll be measured:
- Teams have a clearer understanding of the customer problem before they build

- Designs reduce friction, confusion, clicks, workarounds, and support burden

- Product experiences are easier to use, easier to learn, and easier to trust

- Engineers have the detail and context they need to build with quality
- The design system becomes more useful, more adopted, and more complete over time

- Customers and users feel the difference in the shipped product

Benefits

- Flexibility to work where/how you want – in-office, remote, or hybrid

- Robust health and wellness benefits, including an annual wellness stipend

- Continued investment in your professional development through Udemy

- 401k with company match

- Flexible and generous paid time off

- Employee Stock Purchase Program

📌 Product Designer (Canada)
🏢 EverCommerce
📍 Canada