Regional Operations Manager Type: Full-time Regional Operations Manager JD-FLT-05 DEPARTMENT CMW Property Canadian Mobile Wash offers leading expertise in Canada wide Commercial properties, Parking lots, pressure washing, cleaning, disinfecting and sanitization services. We specialize in cleaning services for all Commercial and industrial properties. Our focus is on the customer’s brand, driving value through clean and safe Commercial Properties that support a quality image for their company.

We strive to exceed our customer’s expectations each and every time with seamless delivery of commercial washing services. You will be in the driver’s seat of your success as a member of a growing business with a vision to be number one in the eyes of our customers. The regional operations manager is responsible for overseeing and supporting all of the fleet washing and sanitization business operations on a day to day basis, including staff management, scheduling, product inventory, asset allocation and local compliance.

The regional operations manager is also responsible for ensuring quality cleaning services of vehicles and sites in accordance with company and customer requirements. Additionally, the regional operations manager will continuously ensure that customer service remains the number one priority and work diligently to build solid relationships with customer contacts Build and manage a regional team of dedicated specialists Establish regional business plans, objectives and implementation strategies including process flows, organizational structure, budgeting,



resource allocation and productivity-tracking and improvements Manage the regional business unit budgets including forecasts and expenditure plans as well as overhead costs spend Ensure staff are providing exemplary customer service to all customers at all times Adjust and adapt operations to meet the customers schedule and business requirements Manage all customer concerns and keep management promptly informed Prepare preventative action plans when required to address operational quality concerns Ensure operational work orders are completed and accurate each day to support the back office billing department Thoroughly and accurately complete all paperwork and systems CRM updates that support field operations and tracking Manage inventory of supplies and establish a relationship with suppliers to assist the inventory management process and cost allocation Ensure equipment including but not limited to the company trucks, pressure washers, temperature monitors are all in excellent working order at all times Ensure fuel levels are consistently reviewed for each company asset to minimize downtime Communicate with customers regarding their fleet and sites (via email, phone or in person) • Promote the Canadian Mobile Wash brand at all times.



Be ready to speak to potential customers at any time Develop and maintain professional relationships with all customers Using cleaning, protectives, and other agents to maintain and enhance vehicle and site appearance Preforming inspections and keeping a complete, accurate record of customer vehicle and site cleaning and conditions Other duties as assigned by management Broad knowledge and training in the fields of business administration, sales, marketing, operations, or similar vocations ~Strong negotiating skills with customer-centric approach ~ Ability to interpret financial data and manage a budget ~ Ability to travel and possess a valid class 3 driver’s license ~ Well-organized, quick to respond and highly customer focused.

Proven ability to manage time, set priorities and multi-task in order to meet various competing work deadlines Attention to detail and excellent customer service, communication, and interpersonal skills Good analytical, conceptual, and problem-solving skills with a demonstrated track record of new concept development for various projects Dynamic leader who can energize multi-disciplinary work teams to learn and apply new skills and/or techniques that respond to business needs ability to manage teams through change and lead by example Flexibility in working different shifts as required to meet customer requirements Willingness to comply with company policies and uphold standards of service quality Ability to perform all technical duties involved for successful execution of wash services Excellent communication skills, verbal and written in English Excellent phone etiquette our team is deeply invested in personal and professional growth

📌 Regional Operations Manager (REMOTE) (Toronto)
🏢 Fitzii
📍 Toronto