Enhance healthcare administration at Felix as a Remote Medical Office Administrator. Collaborate with medical teams while supporting patient care through effective administrative management. This role requires a dedicated individual to support clinical operations at Felix, Canada’s leading healthcare platform.

You will engage with healthcare practitioners, maintain patient files, and ensure smooth operations in a virtual setting. The position emphasizes patient confidentiality and promotes a patient-centric approach to health. Key Responsibilities:

- Manage communications between pharmacy and healthcare practitioners
- Maintain and update electronic patient files and documents
- Track lab requisitions and follow compliance audits
- Schedule audio/video consultations for patients and practitioners
- Support the customer service team and assist with data entry tasks

Requirements:

- Must reside in Canada and work evenings (5pm-1am EST)
- 2+ years experience as a medical office professional
- Familiarity with virtual care; EMR experience preferred
- Strong communication and organizational skills
- Ability to safeguard personal health information

Support the mission of empowering Canadians to prioritize their health with Felix.

📌 Remote Medical Office Administrator at Felix (Vancouver)
🏢 Felix
📍 Vancouver