07 Oct
|
Synthires
|
Canada
Revenue Operations Specialist (SaaS)
Position: Revenue Operations Specialist (SaaS)
Type: Contractor
Compensation: $50–$100/hour
Location: Remote
About the Opportunity
We are seeking experienced Revenue Operations Specialists to support an AI training project focused on operational effectiveness and data integrity within complex SaaS environments.
You’ll apply hands-on expertise in CRM systems, revenue operations, compliance-constrained workflows, and reporting to help train next-generation AI systems. No prior AI experience is required — your domain expertise is what matters.
Key Responsibilities
- Assess and refine CRM data models for sales, customer success, and revenue operations.
- Resolve and document conflicting operational policies, including key tradeoffs and rationale.
- Design and validate compliance-constrained SaaS workflows.
- Identify and resolve revenue data integrity and reporting issues.
- Document real-world system configurations, processes, and decision points.
- Provide written and verbal insights for scenario-based operational training.
- Recommend scalable improvements across systems, compliance, and cross-functional processes.
Required Qualifications
- 4+ years of hands-on experience in SaaS revenue, sales, customer success, or implementation operations.
- Proven ownership and configuration experience with Salesforce, HubSpot, or similar CRM platforms.
- Experience with at least two additional tools such as billing, CPQ, ticketing, or project management systems.
- Robust ability to resolve policy conflicts and explain operational tradeoffs.
- Experience designing processes in regulated or high-compliance environments.
- Strong understanding of revenue data integrity, reporting, and operational processes.
- Excellent written and verbal communication skills.
- Strong operational judgment and ability to navigate ambiguity.
Preferred Qualifications
- Experience in fintech, healthtech, insurtech, or other regulated industries.
- Experience with multi-product SaaS implementations.
- Strong ability to balance compliance, scalability, business requirements, and system stability.
- Experience documenting operational decisions for both technical and non-technical stakeholders.
Compensation
- Competitive compensation of $50–$100/hour.
- Independent contractor engagement.
- 10 positions available.
Application Process
1. Submit your application and relevant experience.
2. Complete any required screening or evaluation.
3. Complete project onboarding and workflow guidelines training.
4. Begin project work if selected.
📌 Revenue Operations & CRM Systems Specialist (Remote | ) (Canada)
🏢 Synthires
📍 Canada