Balcony Grill is looking for friendly, reliable, and experienced Restaurant Servers / Front of House Staff to join our team.

This position is ideal for someone who communicates confidently with guests, works efficiently during busy service periods, and takes responsibility for providing accurate and attentive service.

This is a bilingual position: our guests speak English and our kitchen team communicates in Mandarin, so you will use both languages every shift.

Compensation

Base wage: $15–$19 per hour, depending on experience

Tips are paid in addition to the base wage

Typical total earnings are approximately $20–$25+ per hour, including tips

Additional performance bonuses may be offered during strong business periods

Approximately 20–40 hours per week

Part-time and full-time opportunities available

Actual earnings may vary depending on scheduled shifts, sales volume, performance, and hours worked.

Responsibilities

Welcome guests and provide friendly, attentive service

Explain menu items and answer customer questions

Take food and beverage orders accurately using the POS system

Process cash and card payments

Serve food and drinks efficiently

Check on guests throughout their meal and respond to requests promptly

Recommend menu items and promote specials when appropriate

Maintain clean and organized tables, service stations, and front-of-house areas

Work closely with kitchen and front-of-house team members during busy periods

Handle customer concerns calmly and professionally

Complete opening, closing,



and side duties as assigned

Follow restaurant hygiene, sanitation, and food-safety procedures

Requirements

Previous restaurant serving or front-of-house experience is strongly preferred

Fluent spoken English and Mandarin are both required.

Available to work evenings and weekends, including Friday and Saturday nights

Reliable, punctual, and able to follow scheduled shifts

Comfortable working in a busy, quick-paced restaurant

Able to multitask while maintaining accuracy and attention to detail

Professional, positive, and customer-focused attitude

Able to stand for extended periods and carry food and beverage items

Valid authorization to work in Canada

What We Offer

Consistent customer traffic and strong tip potential

Supportive and team-oriented working environment

Opportunities for additional hours based on availability and performance

Performance recognition and additional bonus opportunities

Staff meal or employee food discount during scheduled shifts

Schedule

Our restaurant primarily operates during evenings. Applicants must have regular evening and weekend availability.

Please apply with your résumé and include:

Your restaurant experience

Your weekly availability

Whether you are looking for part-time or full-time hours

Your earliest available start date

Pay: $15.00-$19.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits

- Casual dress
- Discounted or free food
- On-site parking

Language:
- Mandarin (required)

Work Location: In person

📌 Server / Front of House Staff – Bilingual (English/Mandarin) (Calgary)
🏢 Caltrust Auto
📍 Calgary