Service Account Coordinator - Customer Service (Whitby)

Service Account Coordinator - Customer Service (Whitby)

07 Oct
|
CanadaOne Auto Group
|
Whitby

07 Oct

CanadaOne Auto Group

Whitby

Whitby Oshawa Honda is currently seeking an Appointment Coordinator to join our team of customer focused professionalswithin our high volume and process-driven Dealership. Handle all incoming service calls and emails for service appointments Answer customer inquiries, concerns and provide assistance where needed Input and maintain vehicle/customer information in the computer system Identify and escape customer concerns with the management team usingour process Our idealcandidates understand thatcustomers have a choice in where they purchase and service their vehicles, andtherefore demonstrate a commitment delivering unparalleled service to show ourcustomers real value for their hard-earned money. Passionfor delivering a consistently exceptional customer experience Abilityto multi-task between computer programs, maintaining engagement andrapport with customer on the phone Previous Dealership Service Department Appointment Booking experience preferred Preferred Previous customer service/administrative experience required Experience with CDK or Dealermine an asset Collaborativework environment, group support and ongoing training Whitby Oshawa Honda is an equal chance employer which values diversity in the workplace.

📌 Service Account Coordinator - Customer Service (Whitby)
🏢 CanadaOne Auto Group
📍 Whitby

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