Transform lives as a SmartLife Coach with CNIB in Toronto. This role focuses on improving independence for Canadians with sight loss through personalized technology training and consultations. As a SmartLife Coach, you will engage with individuals to understand their unique needs and provide tailored solutions utilizing adaptive technology.

You will conduct in-person consultations, deliver workshops, and manage daily operations to ensure a seamless experience for clients. This position emphasizes relationship-building and effective communication in a team-oriented environment. Key Responsibilities:

- Build and maintain relationships with participants to assess needs
- Manage daily operations, including inquiries and consultations




- Guide users through the SmartLife e-commerce platform
- Coordinate workshops and one-on-one technology coaching
- Educate clients on accessible technology solutions

Requirements:

- 3 years in program development or customer service
- Strong knowledge of adaptive technology
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office, Shopify POS, and Salesforce
- Experience with vision loss is an asset

Leverage your skills in technology and customer service to make a meaningful impact at CNIB.

📌 SmartLife Coach for Accessibility Solutions (Toronto)
🏢 Canadian National Institute for the Blind
📍 Toronto