Deliver exceptional service as a Front Desk Agent at River Rock Casino Resort in Richmond, BC. Engage warmly with guests to ensure a memorable arrival experience.

At River Rock Casino Resort, you will be part of a dynamic hospitality team focused on guest satisfaction. This role requires outstanding communication skills, a keen understanding of resort amenities, and the ability to assist with check-ins.

You’ll support guests with room assignments while providing insights on dining and entertainment options.

Key Responsibilities:

- Greet guests warmly for smooth check-ins
- Assign rooms based on reservations and preferences
- Share in-depth knowledge of resort services
- Process payments accurately during check-out
- Arrange guest requests and special services

Requirements:

- Minimum 1 year in hospitality or customer service
- Exceptional communication skills
- Secondary language is an asset
- Flexibility to work evenings and weekends
- Experience with Opera Cloud is a solid asset

Bring your hospitality passion to River Rock Casino and create memorable experiences for guests in Richmond.

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📌 Front Desk Agent at River Rock Casino (Richmond)
🏢 Great-Canadian-Entertainment-2
📍 Richmond