Support our growing startup as a Tech Support Specialist, ensuring smooth operations by managing client onboarding, device setups, and troubleshooting issues. In this hands-on role, you will be integral to our team, providing essential IT support in a fast-paced environment.

Your responsibilities include device setup, guiding clients through basic tech fixes, and maintaining organized records of recurring issues. You will play a crucial part in improving our internal processes and enhancing tech operations efficiency. Key Responsibilities:

- Set up phones, devices, and accounts for clients
- Troubleshoot basic connectivity and login issues
- Coordinate smooth client onboarding and offboarding
- Maintain records of recurring issues to build playbooks
- Suggest improvements for operational efficiency Requirements:
- Prior experience in IT support or helpdesk roles
- Strong organizational and problem-solving skills
- Explicit communicator for guiding clients
- Comfortable with occasional local travel
- Adaptable in a startup environment Leverage your IT support skills to enhance client experiences and boost operational success in our startup.

📌 Tech Support Specialist for Startups (Toronto)
🏢 S.i. Systems
📍 Toronto