Love Veterinary Medicine but Want Your Weekends Back?

At North West Veterinary Dermatology Services, we believe a rewarding career shouldn't come at the expense of your personal life. We offer a Monday-to-Friday schedule, no weekends or statutory holidays, and no emergency or euthanasia cases — giving you the time and balance you deserve.

We are a thriving, privately owned veterinary dermatology specialty practice with four locations. Our Kelowna clinic is looking for a full-time Veterinary Receptionist to join our team.

Why Join Our Team?

Exceptional Work-Life Balance

- Monday to Friday, 9:00 AM-5:30 PM
- All evenings, weekends, and statutory holidays off
- No emergency or euthanasia cases

Competitive Compensation & Benefits

- Competitive compensation package based on experience and qualifications
- Extended medical, dental, and vision coverage
- Paid sick time
- Staff discounts and uniform allowance
- Company-sponsored lunches and team events

Generous Time Off

- 2 weeks paid vacation to start
- 3 weeks after 3 years
- 4 weeks after 5 years
- Additional unpaid vacation opportunities may be available

Your Role at a Glance

As the first point of contact for our clients, you’ll play an key role in creating a welcoming, organized, and positive experience from start to finish. Your day-to-day responsibilities will include:

- Creating a warm and welcoming environment for clients and their pets
- Handling incoming calls and client inquiries with professionalism and care
- Managing email correspondence with clients and referring veterinary clinics
- Scheduling, confirming,



and coordinating appointments to keep doctors' schedules organized and efficient
- Maintaining accurate client and patient medical records
- Processing payments and managing the cash register accurately
- Balancing multiple priorities while maintaining excellent customer service and attention to detail

What We’re Looking For

- Veterinary Office Assistant, Veterinary Medical Assistant, or Medical Office Assistant certificate, or previous veterinary/medical reception experience
- Minimum one year of relevant reception experience preferred
- Excellent verbal and written communication skills
- Strong organization, time-management, and multitasking abilities
- High attention to detail and accuracy
- Confidence using computers and learning new software
- A friendly, professional, and compassionate approach to client service
- A dependable, self-motivated team player who takes initiative and is willing to help where needed
- Ability to remain calm, organized, and professional in a busy environment
- Experience with Cornerstone practice management software is considered an asset
- A genuine desire to learn, grow, and contribute to the success of NWVDS

Ready to Join Our Team?

If this sounds like the right fit for you, we’d love to hear from you! Visit our website at www.vetderm.ca to learn more about who we are, and submit your resume through Indeed. No phone calls or drop-in visits please.

Pay: $20.00-$25.00 per hour

Expected hours: 40.0 per week

Benefits

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Work Location: In person

📌 Veterinary Receptionist (Kelowna)
🏢 North West Veterinary Dermatology Services
📍 Kelowna