Under general supervision, the House Person performs guests service needs, linen delivery and stocking, trash pick-up, guest room deliveries and cleaning tasks in public areas and other locations assigned in accordance with Company policies and procedures, federal, provincial, and local authority guidelines ensuring a clean, sanitary and inviting resort for all guests

- Assists with carpet cleaning and deep cleaning of suites, as assigned.

- Maintains stock of laundry and storage areas; organized and clean.

- Provides assistance to guest requests or concerns, may require esclation to management.

- Completes all in-house laundry for the resort to include stock, deliver and gathering of linens.

- Assists in maintaining a protected work environment for all team members and guests through visual inspection of common area(s) during shift.

- Reports all maintenance deficiencies to the Engineering department providing work order submitted into the Synergy system. Written work orders where Synergy is unavailable.

- Maintains daily log of duties performed during the course of each shift.

- Delivers items as required to guest suite per QA (Quality Assurance) standards.

- Picks up trash and ensures recepticles are clean at all times.

- Provides assistance as required to all members, owners and guests per QA standards.

- Cleans rooms on occasion when business volumes dictate.





- Covers graveyard shifts as required.

- Consistently practices and maintains the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.

- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
- Completes all required Company training/compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.

Compensation: $23.69 per hour. Eligible employees may receive a quarterly bonus if the property achieves established performance measures.

- Excellent customer service skills.

- Ability to take initiative and effectively adapt to changes.

- Recognizes an emergency situation and takes appropriate action.

- Able to establish and maintain a cooperative working relation.

- Able to use sound judgment; work independently, with minimal supervision.

- Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.

- Performs well with frequent interruptions and/or distractions.

- Ability to consistently demonstrate and maintain the highest standards of professionalism when interacting with team members, management, members, owners, and guests.

📌 House Person (Whistler)
🏢 Hilton Grand Vacations
📍 Whistler