Join Okta as a Senior Developer Support Engineer and enhance customer integration on our identity platform. Utilize your technical expertise in developer support and advanced troubleshooting every day.

This hands-on role on the Builder Experience team requires you to solve complex technical challenges with a focus on customer success. You'll provide advanced assistance across Okta SDKs and troubleshoot issues related to protocols like OAuth and OIDC. Your role is essential in advocating for customers while influencing product development through insights and feedback.

Key Responsibilities:



• Drive ownership of complex customer issues to resolution • Reproduce sophisticated problems and document accurately • Recommend robust solutions and best practices for integration • Write high-quality knowledge articles to empower users • Act as a trusted advisor for customers and partners

Requirements: • BA/BS/MS in Computer Science or related field • 4+ years in developer support and customer-facing roles • Proficiency in C#, Java, Python or similar • Experience with RESTful APIs and cloud applications • Exceptional communication skills across multiple channels

Use your troubleshooting prowess and advocacy skills to support Okta’s mission and advance customer experiences. #J-18808-Ljbffr

📌 Senior Developer Support Engineer at Okta (Winnipeg)
🏢 Xapply
📍 Winnipeg