Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities.Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.Join Us as We Open a New Chapter in 2027At Yee Hong, our values guide everything we do. We Care, We Collaborate, and We Commit to creating meaningful experiences for residents, clients, families, volunteers, students, and one another. At Yee Hong, Relationship-Centered Care is at the heart of everything we do. It means seeing the person before the task, honouring each individual’s story and culture, and creating meaningful moments that support physical, emotional, social, spiritual, and cultural well-being. Together,



we are creating an environment where meaningful living is at the centre of every interaction - and where every team member has the opportunity to make a difference.Yee Hong is preparing to welcome residents to the Ng Siu Chan Care Centre, a new, purpose-built home that will provide 224 seniors with high-quality, culturally responsive care in a modern and welcoming environment. We are creating a place where seniors can feel at home, understood, respected, and cared for.Opening in early 2027, the Ng Siu Chan Care Centre represents an exciting new chapter for Yee Hong. The home focuses on serving the Chinese community and providing care that reflects residents’ language, traditions, food, programs, activities, and unique cultural needs.As we prepare for opening, we are building a dedicated team that will help bring this new home to life. Joining Yee Hong at this stage means being part of something special - helping establish the systems, culture, and operations that will shape the resident and family experience from day one.Come be part of the team that will help make the Ng Siu Chan Care Centre a home in every sense of the word.Reporting to the Executive Director, your main purpose will be:To coordinate the Home's integrated business-office operations, ensuring accurate, timely and resident-centred administration of financial services, resident records, reception and general office services.To establish effective controls and service standards, safeguard confidential information,



and provide clear guidance to residents, families and team members navigating financial and administrative processes.To partner closely with Corporate Finance, Information Services and operational leaders.Why This Role Matters:This is more than an administrative position. Your work will have a direct impact on the financial well-being of residents, the effectiveness of staff, and the smooth operation of the home.Every day will bring recent priorities, questions, and opportunities to improve how we work. You’ll need to be comfortable adapting, solving problems, and balancing competing demands while keeping service, accuracy, confidentiality, and resident well-being at the center of your decisions.What You Will Do:Business Office ManagementLead the day-to-day operations of the Business Office, ensuring efficient workflows, service standards, and internal controls.Coordinate administrative services across Finance, Reception and Administration to support accurate, timely and responsive service.Advise the Executive Director and Home leadership team on business-office issues, risks and required improvements.Financial Administration & ControlsOversee resident billing, accounts receivable/payable, trust accounts, deposits, reconciliations and month-end processes in partnership with Corporate Finance.Ensure resident financial records, transactions and documentation are accurate, secure and compliant with legislation and organizational policies.Support financial audits and investigations, identify discrepancies, and implement corrective actions.Resident Admissions & Family ServiceCoordinate the financial and administrative components of resident admissions, including contracts,

📌 Business Office Manager (Toronto)
🏢 Yee Hong Centre For Geriatric Care
📍 Toronto