Enhance customer service as a Claims Support Specialist with Aviva in a hybrid work model. Provide exceptional claims support and manage customer inquiries across Canada.Aviva is searching for a skilled Claims Support Specialist to bolster its National Support Team. Ideal candidates will have a robust background in claims and customer service, plus the flexibility to thrive both independently and collaboratively. Your role will be foundational in supporting Aviva's claims processes while adhering to core values of Care, Commitment, Community,



and Confidence.Key Responsibilities:Serve customers through effective claims management and inquiriesAssist Claims Specialists with investigations and operational needsIdentify and eliminate inefficiencies in the customer journeyMonitor and triage claims referrals for timely handlingCommunicate with customers and key stakeholders professionallyRequirements:2+ years in customer service or claims supportStrong attention to detail with communication skillsAbility to work independently and as part of a teamProficiency in Microsoft Office and claims systemsAdaptability to changing priorities in a dynamic settingBring your customer-focused approach to Aviva and contribute significantly to our claims support team.

📌 Claims Support Specialist - C$50,000 - C$57,000 A Year (Oakville)
🏢 Aviva
📍 Oakville