06 Oct
|
Columbia Hospitality
|
Winnipeg
06 Oct
Columbia Hospitality
Winnipeg
Become the Guest Services Supervisor at Dakota Dunes Thermal Spa, opening in December 2026. Cultivate a top-tier team environment while ensuring unforgettable guest journeys.As we prepare to launch Dakota Dunes Thermal Spa, we are looking for a proactive Guest Services Supervisor. This position is essential for leading the Guest Services team, managing daily operations, and ensuring all guests receive unparalleled service throughout their visit. You will focus on training staff, addressing guest concerns,
and enhancing the overall experience in this unique spa setting.Key Responsibilities:- Lead daily briefings and assign front-desk duties- Monitor reservations and manage guest inquiries- Provide support for booking complexities and payment issues- Ensure compliance with service standards and procedures- Facilitate training and onboarding for new team membersRequirements:- Certificate in Hospitality, Tourism, or related area preferred- 2 years of leadership experience in hospitality settings- Proficient in reservation systems and Microsoft Office- Strong communication and coaching skills- Knowledge of local attractions in Saskatchewan an assetDrive excellence in guest service at Dakota Dunes Thermal Spa and make every visit memorable.#J-18808-Ljbffr
📌 Guest Service Supervisor (Winnipeg)
🏢 Columbia Hospitality
📍 Winnipeg