Elevate customer experiences with JLL as a Guest Services Representative in Surrey, BC. Engage with shoppers and maintain a professional atmosphere in this on-site position.
At JLL, we're seeking a proactive Guest Services Representative to enhance customer interactions at our shopping center. This role requires strong communication skills and a positive attitude, contributing to an exceptional customer experience. You will maintain knowledge of services and assist guests with inquiries while supporting promotional events and training efforts.
Key Responsibilities:
• Provide assistance at the Guest Services Desk
• Maintain comprehensive service knowledge of the shopping centre
• Interact courteously with shoppers and retailers




• Support training for new Guest Services Representatives
• Assist in promotional events and special projects
Requirements:
• High school education and customer service experience
• Solid written and verbal communication skills
• Ability to manage conflicts effectively
• Proficiency in Word and Excel
• Flexible to work weekends and holidays
Bring your customer service skills and proactive attitude to JLL and help shape memorable shopper interactions.
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📌 Guest Services Representative at JLL (Surrey)
🏢 Jones Lang LaSalle
📍 Surrey