OVERVIEW

LANGUAGES

English

EDUCATION

• College/CEGEP

EXPERIENCE

• 2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Hotel, motel, resort

RESPONSIBILITIES

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Manage events
• Organize and maintain inventory

CREDENTIALS

CERTIFICATES, LICENCES, MEMBERSHIPS, AND COURSES

• First Aid Certificate
• CPR Certificate

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• MS Word
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

PERSONAL SUITABILITY

• Client focus
• Productive interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player