Economical is part of Definity, which includes some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Reporting to the Team Leader of Technical Processing, you will be responsible for contributing to achieving Processing Center's service targets, by proactively and consistently working through Commercial Business requests from a service que. You will be accountable for your individual work list by maintaining organized and productive work habits, and providing exceptional customer service to our broker partners and Underwriting teams.

Working closely with the Underwriters and Technical Processing teams, ensuring work is accurately and fully completed Meeting quality and production expectations on a regular basis Data entry into our policy systems, including some manual coding of off-system policies Order required reports on policies Help out with general office and other duties as required Completed high school diploma Any relevant work experience is an asset, but not necessary Strong computer skills including previous experience in working in case management tools,



portals or databases will be an asset Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

Incentive

Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance. Pension and savings programs, with company-matched RRSP contributions Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion. Our inclusive work environment welcomes diversity and supports accessibility.

As part of Definity's commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

📌 Assistant, Commercial Underwriting (Calgary)
🏢 Kibbi
📍 Calgary