We’re Sonesta International Hotels—the 8th largest hotel company in the U.With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

The Assistant Night

Manager supports the Night Manager and acts as a Manager on Duty in the absence of the Night Manager. This position supports completion of end of day and night Audit functions and overseeing the Front Desk and the overnight shift. This position reports to the Night Manager and the Front Office Manager.

Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses. Act as the security point of contact during various times in the shift.

Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.





May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Follow all local laws with regard to alcoholic beverage sales.

Comply with Federal, Provincial and local laws regarding health, safety, and alcohol services.

Hospitality

Degree ,High School diploma or equivalent required. Reading and writing skills are utilized when compiling department records, guest registration and reservation information Ability to speak, read, and write fluent English; other languages beneficial. Problem solving, reasoning, motivating, organizational and training abilities preferred.

Experience with Microsoft Office and Opera Cloud systems preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Will be required to work mornings, evening, overnight, weekends, and holidays.

This is an active posting and a new position. This role is for a bonus plan.



Salaried FTE Benefits Food and Beverage Discount RRSP Match Drycleaning Competitive Medical and dental benefits Competitive Extended health care coverage Various employee perks and benefits Tuition reimbursement Employee Assistance Program Competitive Short- and Long-term disability program Paid vacation Paid sick days Employee discounted hotel rate- for all Brands within the company Unionized FTE Benefits Food and Beverage Discount RRSP Match Tool and shoe reimbursement Competitive Medical and dental perks Competitive Extended health care coverage Various employee perks and benefits Tuition reimbursement Employee Assistance Program Competitive Short term disability program Paid vacation Paid sick days Employee discounted hotel rate- for all Brands within the company Unionized PTE Benefits Food and Beverage Discount Employee discounted hotel rate Tool and shoe reimbursement Various employee perks and benefits Employee Assistance Program All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. #

📌 Assistant Manager of Medical Services (Toronto)
🏢 Sonesta International Hotels
📍 Toronto