Description Charter Specialist/Scheduler - Temporary Contract Position SOUTHLAND is currently seeking a charter administration support professional to join our team in Calgary. This role is responsible for addressing the needs of charter customers and delivering exceptional customer service. This is a temporary contract position with an expected duration of approximately fourteen months. Principal Duties and Responsibilities Answer phone calls, return messages, and handle inquiries Respond to emails and requests in a timely manner Assist charter drivers with questions regarding pick-up and drop-off locations Prepare charter waybills promptly for clients Attend regular charter meetings Be available for rotational on-call - weeknights, weekends,



and holidays Knowledge and Skills Required Knowledge of Highway Traffic Acts and Regulations Multitasking and ability to handle high-volume of workloads Map reading ability with knowledge of the city, specifically road systems and attractions in the Calgary area Maintain a high degree of confidentiality and qualified conduct within a high-volume environment Ability to communicate effectively with drivers, clients, and internal partners Proficiency in Microsoft Office Working Conditions The shift for this position is Monday through Friday from 7:00 am to 3:30 pm. Availability for rotational on-call is required including evenings, weekends, and holidays. #J-18808-Ljbffr

📌 Charter Specialist/Scheduler (Calgary)
🏢 Southland Transportation
📍 Calgary