Elevate member experience as a Front Desk Associate at Planet Fitness. This role emphasizes customer satisfaction, multitasking, and fostering a welcoming club environment.
As a Front Desk Associate, you will deliver exceptional service while managing multiple responsibilities. Your role involves welcoming members, addressing their needs, and providing efficient telephone service. You will also contribute to maintaining club cleanliness and handling customer payments with accuracy.
Key Responsibilities:
• Welcome members with a friendly demeanor upon entry and exit
• Anticipate and respond promptly to member inquiries
• Provide knowledgeable and efficient telephone service
• Resolve customer concerns using solid communication skills
• Maintain club cleanliness throughout your shift
Requirements:
• Minimum of 18 years old
• High School Diploma or equivalent required
• Six months face-to-face customer service experience required
• Fitness industry experience preferred
• Ability to lift and move up to 50 pounds regularly
Excel in customer service and support Planet Fitness's mission as a Front Desk Associate.
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📌 Front Desk Associate at Planet Fitness (Calgary)
🏢 Paycom - ATS
📍 Calgary