Joining the Gong Cha team as a Barista, gives you the opportunity to provide superb customer service, create great tasting beverages and bringing customers, the Gong Cha’s experience. If you’re energetic, a team player and love to be in a fast pace environment, we want to meet you.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Gong Cha.

- Maintains calm attitude during periods of high volume or unusual events to keep store operating to standard and to set a

positive example for the team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.

- Maintains robust communication between managers and other team members.

- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging

coaching as needed.
- Contributes to positive team workplace by recognizing alarms or changes in partner morale and performance and

communicating them to the store manager.
- Delivers superb customer service to all customers through the Gong Cha Experience standards.

- Follows Gong Cha’s operational policies and procedures, including those for cash handling and safety and security, to

ensure the safety of all members during store operations. Maintains a clean and organized workspace so that members can locate resources and product as needed.
- Maintains regular and consistent attendance and punctuality.





- Provides quality beverages consistently for all customers by adhering to all recipe and presentation standards. Follows

health, safety and sanitation guidelines for all products.
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods.

Summary of Experience
- No previous experience required

Required Knowledge, Skills & Abilities
- Ability to learn quickly

- Ability to understand and carry out oral and written instructions and request clarification when needed

- Strong interpersonal skills

- Ability to work as part of a team

- Ability to build relationships

Physical Requirements
- Constant standing/walking

- Occasional stooping, kneeling or crawling

- Occasional pushing, pulling, lifting or carrying up to 40 lbs

- Occasional ascending or descending ladders, stairs, ramps

- Constant computer/POS Register and bar equipment usage

- Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine

- Constant reaching, turning, and performing precision work around bar area

- Constant receiving detailed information through oral communication

- Constant talking, expressing or exchanging ideas by means of the spoken word

- Occasional Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors

- Constant clarity of vision at near and/or far distances

Job Types: Full-time, Part-time

Pay: $17.80-$22.98 per hour

Benefits

- Discounted or free food
- Flexible schedule
- Store discount

Work Location: In person

📌 Barista (Etobicoke)
🏢 Gong Cha
📍 Etobicoke