At NorthernReflections, Ricki’s, and Cleo , we are united by a shared vision: toinspire and empower women through fashion that fits their lives. With a proudlegacy in Canadian retail, we bring together decades of expertise, a passionateteam, and a commitment to delivering exceptional style, quality, and service.

Aspart of our growing organization, you’ll join a collaborative and dynamic teamthat values innovation, customer connection, and the power of great fashion.Whether it’s timeless comfort, polished workwear, or versatile style, each ofour brands plays a unique role in serving women across generations.

Reporting to the Store Manager, as an Assistant Manager , you will play a keyleadership role in driving profitable sales growth and ensuring an exceptionalin-store brand experience. Partnering with the Store Manager, you will beaccountable for all aspects of store operations and financial performance. You willlead, recruit, train, and coach a high-performing sales team, fostering aculture of excellence and customer-focused service. Your leadership willinspire success, ensure smooth day-to-day operations, and create a welcomingenvironment for every customer.

Key Responsibilities:

- Responsiblefor maintaining all aspects of day-to-day store operations including achievingsales goals, ensuring excellent customer experiences, and overall teamleadership.
- Overseebusiness operations in the absence of the Store Manager.




- Drivebusiness results through coaching and encouraging a customer focused sales team
- Promotethe brand through knowledge and understanding of our product, business, andvalues
- Helprecruit, train and retain a high-performing sales team
- Overseestore operations, including shift task organization and store opening andclosing duties
- Executeall merchandising, marketing and visual presentation aspects of the storeaccording to our standards and directives
- Maintain a safe and clean store environment for our teams and customers
- Securecompany assets with strong loss prevention skills and awareness
- Creatinga positive work workplace that embodies our values

Experience& Qualifications:

- 1–2years of retail management or supervisory experience, preferably in a specialtyor apparel store
- Provenability to lead, motivate, train, and coach a results-driven sales team
- Strongretail and business acumen with a focus on achieving sales targets and KPIs
- Demonstratedsuccess in recruiting, selecting, and developing high-performing team members
- Excellentcustomer service skills with a commitment to delivering exceptional experiences
- Team-orientedmindset with a collaborative approach to leadership
- Physicallyable to stand for extended periods, climb ladders, and lift up to 30 lbs
- Flexibleavailability, including daytime, evening, and weekend shifts
- Ambitionto grow within the company, with a goal of becoming a future Store Manager

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📌 ASSISTANT MANAGER (Toronto)
🏢 Northern Reflections
📍 Toronto