Part Time CA

Clinical Service Manager, People and Clinical Performance Hourly wage: Full-Time Shift ID Shift Schedule RNO-1004-FTB364 - 36 average weekly paid hours Week 1: Sunday, Monday, Tuesday and Wednesday from 18:00 to 04:00 ET Week 2: Sunday, Monday, Tuesday and Wednesday from 18:00 to 04:00 ET Remote – Open exclusively to candidates residing outside the province of Quebec and Ontario Training Schedule Posting period Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud?

Kids Help

Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and Canada's only national 24/7, free, confidential, and multilingual e-mental health service for youth and a global leader in innovation for youth and their well-being. As a KHP counsellor, you will provide single session solution focused support to young people via anonymous phone and live chat.

Sessions are offered on a first come first serve basis. You will be supporting young people with a variety of concerns such as mental health anxiety, depression, family and relationships, school challenges and suicide. Support is provided through a person-centered approach and aligned with counselling best practices.

Ability to support youth via phone and live chat based counselling services, moving between modalities on every shift. Robust risk assessment and safety planning skills pertaining to youth risk and safety: Child Welfare, Suicide and Self-Injury, Substance Abuse, Threats against Others etc. commitment to diversity, inclusion, equity and accessibility

- The ability to merge your own personality and counselling style with Kids Help Phone’s clinical model. Active engagement in individual supervision, group supervision, clinical consultations, coaching, in-service training, team meetings, and other scheduled activities.



Participation in a positive workplace culture by engaging respectfully and collaboratively with colleagues while embodying Kids Help Phone’s values (Courageous, Collaborative, Innovative, Resilient, Trustworthy). Bachelor’s or master’s degree or diploma in social services (Social Work, Counselling, Psychology, Sexology, Child and Youth Care, etc.) or equivalent with experience in crisis work and counselling. A minimum of 1-2 years experience in crisis intervention and/or counselling, including solid risk assessment and safety planning skills (practicum/placement experience is considered)
- Outstanding communication skills in English (spoken and written) as well as French (for bilingual positions)
- Sound knowledge of various national and provincial legislation related to youth at risk including making decisions regarding appropriate and relevant referrals to community authorities (i.e., emergency services and Child Protective Services as required)
- Sound typing and written communication to counsel on our Live Chat service; a closed private workspace [ Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. About KHP, Canada’s Unlock The Hope Youth Charity Kids Help Phone (KHP) is Canada’s only free, national,



24/7, multilingual and confidential e-mental health service for youth to get help and Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker giving young people’s feelings, big and small, a non-judgmental place to go through personalized well-being solutions. A made-in-Canada, global leader, KHP continually evolves by blending data, innovation and technology with real human support and clinical knowledge to unlock the hope young people need to thrive in their world. Explore help for all the feelings at KidsHelpPhone.ca . Inclusion, Diversity, Equity and Accessibility (IDEA) KHP has a role to play in effecting social change and advancing equity. KHP has a long history of celebrating and advancing IDEA through our tailored programs, services, policies, initiatives and task forces with contributions and leadership from teams across the organization. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible. An open and diverse community can foster the inclusion and amplification of voices that have been, and continue to be, underrepresented. As such, we welcome applicants from equity-deserving communities (e.g.

Indigenous

Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast. KHP welcomes applications from people living with disabilities. Employee and Family Assistance Program (EFAP) To learn more, you can explore KHP’s Privacy Policy or contact us using our general form . #

📌 Bilingual Counsellor, Remote - Full-Time - Outside QC & ONT (Ottawa)
🏢 Kids Help Phone
📍 Ottawa