Business Development Specialist Guelph, ON

Full-Time | Monday-Friday | Day Shift | On-Site

Express Employment Professionals is conducting a confidential search for a Business Development Specialist on behalf of a growing manufacturing company in the Guelph area.

This is an exciting opportunity for a relationship-driven sales qualified who enjoys managing accounts, growing customer partnerships, and identifying current business opportunities within an existing client base. You'll serve as the primary point of contact for a portfolio of customers while working cross-functionally to ensure a seamless customer experience and continued account growth.

Key Responsibilities

Account Management & Business Development

- Manage and grow a portfolio of customer accounts.
- Build strong, long-term relationships through proactive communication and account management.
- Identify opportunities to upsell and cross-sell products and services.
- Drive customer retention and support long-term revenue growth.
- Act as the primary point of contact for assigned accounts.

Sales & Order Management

- Manage customer orders from initial inquiry through completion.
- Monitor order progress and communicate updates proactively.
- Resolve customer concerns quickly while maintaining strong business relationships.
- Maintain accurate customer records and sales activity within the CRM system.





Collaboration & Performance

- Partner with graphics, production, logistics, and accounting teams to deliver an exceptional customer experience.
- Track account performance, customer feedback, and sales activity.
- Support continuous improvement initiatives to strengthen customer relationships and business growth.

Qualifications

- Minimum 3 years of experience in account management, inside sales, business development, or client success.
- Bachelor's degree in Business, Marketing, Communications, or a related field is preferred; equivalent experience will be considered.
- Proven ability to build and maintain solid customer relationships while identifying growth opportunities.
- Strong communication, negotiation, and relationship management skills.
- Excellent organizational and time management abilities.
- Experience using CRM software and Microsoft Office Suite.
- Manufacturing or distribution experience is considered an asset.

What Our Client Offers

- Full time position.
- Monday to Friday day shift.
- Competitive salary of $55,000–$65,000 per year.
- Collaborative and growth-focused team environment.
- Opportunity to build long-term customer partnerships and contribute to business growth.
- Career advancement opportunities with a growing organization.

📌 Business Development Specialist (Guelph)
🏢 Express Employment Professionals - Cincinnati East
📍 Guelph