Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges.

We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

The Salvation

Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

The Direct Care

Worker at Deborah’s Gate Safehouse will provide support for participants as required by The Salvation Army, Illuminate funding contracts, policies and procedures. The scope of work will include case support for all Safe House Clients to assist in disrupting the cycles of human trafficking. Utilises knowledge of issues pertaining to exploited persons, immigration, women and families, domestic violence/abuse, mental health, addictions, homelessness and internal policies and procedures to provide therapeutic support and education.

Maintains awareness of any problems (medical, behavioural or other) experienced by clients, reports pertinent information to supervisor, applies policy & therapeutic strategies to support client growth & learning opportunities. Provides client with referrals to services within the community and / or social services resources, advocates where required for client accommodations. Provides basic life skills assistance (personal hygiene, mental and physical wellness, communication, anger management,



etc.) Ensures client supervision and safety and complies with relevant program Policies and Procedures.

Assesses client suitability to community-based services. Performs client discharge functions as necessary during shift including the packing and securing of client’s possessions. Works with program staff to develop programs, initiatives, and procedures as related to client care.

Carries out all responsibilities as listed on applicable shift responsibility guidelines including assisting with delivery of meals, and general program tidy up. Must be able to obtain Criminal Record Check and clearance from The Salvation Army’s Child Abuse Registry as a condition of employment.

Responsibilities will involve working from a designated workstation, but will also involve movement through the residential areas, and general building.

Responsibilities also include accompaniment of clients traveling by public transportation or walking in various weather conditions. The employee may at times be subject to hazardous or disagreeable conditions in the performance of their duties. Completion of Grade12 or the equivalent education, training and experience is typically required for this position. ~ Certification in FOODSAFE Level1 or willingness to be trained.



~ Current Naloxone Training or willingness to be trained. ~ At least six months’ previous recent, relevant experience in women and women with children’s issues, including domestic violence/abuse, substance abuse, mental health, and homelessness issues is required for this position.

Demonstrated knowledge of and experience in women’s and children’s issues; Demonstrated knowledge of theory, principles and practices specifically in the human services field. Work in compliance with OH&S; Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required, including a Criminal Record Check, a Vulnerable Sector Check, and Child Check.

Fluent spoken and written English. Demonstrate ability to communicate effectively both orally and in writing with staff and clients. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental advantages, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

📌 Care Support Assistant - Casual (Richmond)
🏢 TSA The Salvation Army TSA
📍 Richmond