Elevate your career with The Brick as a Customer Service Associate. Be part of a vibrant retail team, engaging customers and providing solutions for a memorable shopping experience.
As a Customer Service Associate, you'll report directly to the Operations Manager. This role requires enthusiasm, a solid customer focus, and the ability to support your team and grow professionally. Day-to-day responsibilities include addressing inquiries, promoting loyalty, and ensuring customer satisfaction through effective communication.
Key Responsibilities:
• Respond to customer inquiries professionally and courteously
• Follow up with customers to understand their needs
• Promote loyalty through exceptional service
• Review and follow up on daily order reports
• Complete other assigned duties as needed
Requirements:
• High school diploma or equivalent
• Exceptional written and verbal communication skills
• Ability to multitask while staying organized
• Proficient with computers and Microsoft Office
• Flexibility for all shift work, including evenings
Join The Brick and showcase your customer service skills while pursuing professional growth.
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📌 Customer Service Associate at The Brick (Newmarket)
🏢 The Brick
📍 Newmarket