Make a genuine impact as a Collections Officer at CCA in downtown Winnipeg. This role emphasizes respectful communication and helping clients navigate financial stress.You will be responsible for contacting consumers regarding overdue payments and guiding them through viable payment options. This position requires solid negotiation skills coupled with a compassionate approach, setting the tone for productive interactions while achieving compliance standards.Key Responsibilities:Speak with consumers about their payment statusesHandle incoming and outgoing calls regarding collectionsNegotiate payment arrangements fairly and ethicallyDocument every call to ensure complianceServe as the main contact for assigned accountsRequirements:Excellent communication skills, both written and verbalProficient in negotiation and conflict managementDetail-focused and goal-oriented attitudeEthical professionalism in all engagementsComfortable working both independently and within teamsElevate your career at CCA by contributing to ethical collections and client success.

📌 Collections Officer (Winnipeg)
🏢 CCA
📍 Winnipeg