We are looking for a Restaurant Leader to lead our restaurant and leadership team to excellence.

The Restaurant

Leader is responsible for building a strong team, delivering an exceptional guest experience, growing the business, and ensuring the restaurant operates safely, efficiently, and profitably. This is a people-first leadership role for someone who can develop leaders, create accountability, make sound business decisions, and build systems that allow the restaurant to perform at a high level. Lead, coach, and develop the restaurant leadership team.

Build a strong talent pipeline and identify future leaders. Support recruitment, training, performance management, and retention. Ensure consistent hospitality, food quality, speed, accuracy, cleanliness, and food safety.

Drive sales, transactions, customer loyalty, and overall restaurant growth. Support local marketing and community engagement initiatives. Identify opportunities to improve restaurant capacity and operational performance.

Represent and strengthen the Chick‑fil‑A brand within the community. Manage the Business Financially Understand restaurant financial performance and key business metrics. Manage labour, food, paper, waste, and other controllable costs.

A successful Restaurant Leader: Builds systems and accountability so the restaurant can perform successfully without relying on one person for every decision.

Key Performance Areas

Success will be measured through guest satisfaction, operational excellence, food safety, speed of service, labour performance, sales growth, retention, training, cost control, and overall restaurant performance. Strong communication, coaching, and decision‑making skills.



~ Alignment with Chick‑fil‑A's values of Integrity, Ownership, Foundational Excellence, and Genuine Hospitality . Restaurant or hospitality leadership experience is strongly preferred.

Experience leading a high‑volume restaurant or multi‑functional operation.

Experience with labor management, budgeting, sales growth, and operational performance. Must be available to work Mondays - Saturdays Must be available to work Saturdays Sundays off Health and dental insurance after a period of time On‑the‑job training Personal and professional development opportunities Chick‑fil‑A is in the business of serving our guests great food and remarkable service. Family‑owned and privately held, our company and our local independent franchised Operators are devoted to serving the local communities in which we operate, while offering great‑tasting food made with quality ingredients including our signature Chick‑fil‑A sandwich.

Today, Chick‑fil‑A® restaurants serve great tasting food to millions of guests every year, in more than 3,000 restaurants in 48 states, Washington, D.Chick‑fil‑A opened its first Canadian restaurant in 2019. He made the decision to close on Sundays in 1946 when he opened his first restaurant in Hapeville, Georgia. Having worked seven days a week in restaurants open 24 hours, Truett saw the importance of closing on Sundays so that he and his employees could set aside one day to rest and worship if they choose — a practice we uphold today.

As the food service employer of choice in Kanata, Chick‑fil‑A Tanger Ottawa seeks to build a high performing team by creating an setting of growth and enjoyment for its team members, and eventually raise quality leaders without cookie cutting them.

📌 Chick -fil- A Restaurant Leader (Ottawa)
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📍 Ottawa