At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients' risk profiles, you’re building trust. We value curiosity, celebrate recent ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. We are currently looking for a fulltime in office Claims Handler to join our WBI Home Warranty team in our Surrey office.

In this role, you will be responsible for investigating and assessing claims to determine the home warranty coverage provided under the policy, while serving as a liaison between the homeowner and the builder or developer. The position ensures that all claims are managed in accordance with applicable legislation, policy provisions, and company guidelines to resolve claims in a timely and efficient manner. While our core business is new home warranty, we also offer a full suite of products including bonding, home warranty insurance, deposit protection insurance, and home deposit bonds for both single-family and multi-family projects.

We are a team of experienced warranty, insurance,



and construction professionals who take pride in building strong, long-term relationships with our clients. At WBI, our people are our strength - their expertise and commitment have earned us a reputation as a respected leader in warranty and risk management service.

We Help

Investigate and assess claims to confirm home warranty coverage and identify construction defects and potential liabilities. Serve as a liaison between homeowners or strata representatives and builders or developers to facilitate effective resolution. Review engineering reports and technical assessments relevant to claim files.

Coordinate with third-party contractors to scope, estimate, and manage necessary repairs. Proactively manage claims while maintaining organized, timely, and accurate records Maintain open communication with Underwriting and the Inspections Department to support strong risk management practices. Maintain required insurance licensing in accordance with regulatory standards.

Level 2 insurance license preferred.

Experience handling home warranty or property claims. Proficient in Microsoft Office, with strong skills in Word and Excel Knowledge of a second language such as Punjabi, Hindi, Mandarin, or Cantonese is an asset. Obtain a Level 2 License within six months. Advanced problem-solving abilities and creative thinking Strong organizational and planning capabilities

📌 Claims Examiner(s) - Work from Home (Vancouver)
🏢 Arthur J. Gallagher u0026 Co. (AJG)
📍 Vancouver