Weichert, Realtors® – Innovations Location: Brandon, Mississippi Employment Type: Full-Time Weichert, Realtors® Innovations is seeking a professional, relationship-focused Client Relations Manager to help strengthen and maintain meaningful connections with prospective, current, and past clients. You will help ensure that communications are handled professionally, client inquiries receive appropriate follow-up, and clients remain connected with the right members of our real estate team throughout their interactions with the company. You should enjoy working with people, building professional relationships, managing multiple priorities, and providing a high level of service.

This position works closely with real estate professionals and internal team members to support client communication, engagement, satisfaction, and long-term relationship development. As a Client Relations Manager, your responsibilities will include: Serve as a key point of contact for client communications and general inquiries. Follow up with prospective clients and leads to support engagement and maintain strong communication.

Work closely with real estate agents and other team members to help provide a positive and organized client experience. Maintain accurate and up-to-date client records, communication notes, and relationship information in company systems and CRM platforms. Support client onboarding and help ensure clients receive clear information regarding available services and next steps.

Conduct ongoing follow-up with clients to maintain relationships and support client satisfaction and retention. Assist with client outreach initiatives through phone calls, email, and other approved communication channels. Professionally handle client concerns and work with the appropriate team members to support timely and effective resolution.

Identify opportunities to improve communication, service.

Represent

Weichert, Realtors® Innovations with professionalism, integrity, and a strong commitment to client service. We’re looking for someone who is comfortable communicating with people, takes pride in providing excellent service, and understands the importance of building trust and maintaining strong professional relationships. Previous experience in client relations, customer service, account management,



sales support, business development, or a related field is preferred.

Strong interpersonal and relationship-building abilities. A skilled, friendly, and customer-focused approach. Ability to manage multiple priorities and follow through on commitments.

Experience using CRM systems, customer databases, or similar business software is preferred. Proficiency with common business communication and computer applications.

Experience in real estate, property management, or a related industry is a plus but is not required.

What Will Help You Succeed

Enjoys helping people and creating positive experiences. Can manage multiple client interactions while maintaining attention to detail. As the Client Relations Manager, you will help support communication and engagement between clients and our team while contributing to a positive, professional, and responsive client experience.

This is an opportunity for a motivated professional to apply strong communication and relationship-management skills in a dynamic real estate environment. Weichert, Realtors® Innovations is committed to providing equal employment opportunities to qualified applicants in accordance with applicable federal, state, and local laws. We are seeking a professional, organized, and client-focused individual who can build strong relationships and provide a high standard of service.

The successful candidate will have excellent communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. High school diploma or equivalent. Proven experience in client relations, customer service, account management, sales support, or a similar client-facing role.

Ability to manage multiple priorities, maintain accurate records, and follow through on commitments. A professional, courteous, and customer-focused approach to communication. Basic proficiency with computer applications,



email, and business communication tools.

Ability to work independently while collaborating effectively with colleagues and management.

Experience using CRM software or other customer relationship management systems. Previous experience in the real estate, property management, financial services, or another professional service environment.

Experience supporting client retention, client communications, or customer engagement initiatives. Associate’s or bachelor’s degree in Business, Communications, Marketing, or a related field is preferred but not required. Relationship-focused and genuinely committed to providing excellent client service.

Comfortable communicating with clients by phone, email, and other approved communication channels. A strong listener with the ability to understand client needs and provide appropriate support. Proactive, organized, and capable of managing responsibilities with minimal supervision.

We welcome qualified candidates who are passionate about building strong client relationships and contributing to a positive and professional customer experience. Depending on employment status and applicable company policies, the Client Relations Manager may have access to: Professional development opportunities designed to strengthen communication, client service, organizational, and relationship-management skills. Training and ongoing learning to help you become more effective in your role and better support clients.

Professional resources and technology necessary to manage client communications, records, follow-up, and day-to-day responsibilities. Meaningful client interaction, providing the opportunity to build lasting professional relationships and contribute to a positive customer experience. Real estate industry exposure, providing valuable experience in client relations and the broader real estate services environment.

Recognition for strong performance and contribution, subject to applicable company policies and programs. Specific benefits, eligibility requirements, compensation details, and employment policies will be communicated during the hiring process and will depend on the position, employment status, and applicable company policies.

📌 Client Relationship Manager - Medical Billing (Brandon)
🏢 Weichert, Realtors Innovations.
📍 Brandon