Analyst, Recreation Business Systems - Job DetailsJob Title: Analyst, Recreation Business SystemsPosting Start Date: 9/28/26Job Opening Number:107236 Job Requisition Number: 562 Number of Positions: 1 Job Type: Union Job Code: Analyst, Recr Business Systems Department: COMMUNITY SERVICES Division: Recreation Salary Range: 1st Step $84,247.80 per annum 2nd Step: $88,706.80 per annum Job Rate: $93,329.60 per annum Job Grade: 009 Job Status and Duration: Full Time (FT), Regular (R) Hours of Work: 35 Hour work week Location: 175 Sandalwood Pkwy W Posting Date: September 28, 2026 Closing Date: October 9, 2026Notice to Internal Applicants: To ensure your application is processed as internal, please submit your application using your City of Brampton work email address. External and internal applicants are now being considered.POSITION DUTIES:Reporting to the Coord, Rec Business Systems, this position is responsible for providing analysis, recommendations and support for Recreation systems, in order to ensure optimum functionality and configuration that supports user requirements. This role provides excellent customer service while protecting the integrity of Recreation systems.Business Analysis:Determines operational objectives studying business functions, gathering information and user requirements, identifying problems, evaluating options and recommending solutionsConsults with functional and management staff to identify, define and document procedures and problems, and identify issues with system functionalityCollates, analyses and interprets data pertaining to complex problems and/or unexpected situationsImplements approved process improvements, using project management methodology to document processes, functionality, timelines and expected resultsProvides analytical advice and assimilates data for statistical overviews; troubleshoots emerging issues to ensure prompt resolution within the confines of system accountabilityDay-to-Day Operational Support & System Management:Acts as the subject matter expert, problem solving and responding to day to day user inquiries, taking appropriate action in a timely manner supporting system maximizationConducts regular reporting and system audits to maintain system integrity and identifies deviations for appropriate review or disciplinary measuresEnsures required functionality and reporting capability meet the needs of the Corporation and end usersEnsures system and user compliance with policies, procedures and methodologies, by providing ongoing analysis, system maintenance and functional supportAssists with system upgrades, including testing and communication of continuous improvements of the software systemConfigures changes such as but not limited to fees, memberships, programs, Point of Sale, equipment, GL accounts, accounting settings, subsidy,



user interface and reporting requirements within the system parametersMakes recommendations relating to software development changes to ensure seamless system operationBest Practices:Keeps abreast of emerging software development and upgrades, and makes applicable recommendationsContinuously reviews industry best practices to identify improvements in alignment with the strategic direction of Recreation DivisionMaintains current documentation of all system procedures and functions within Recreation, including testing procedures for new featuresUser Support:Provides user support and troubleshoots functionality issues; advises on problems pertaining to system usageProvides reference guides in various media forms (i.E. written, video, etc.) for users and provides training as required; provides help desk support pertaining to relevant system requestsProject team member:Participates on project teams and focus groups for system improvement and upgradesWorks with team members to identify opportunities and risks to current and forecasted projectsCommunicates business objectives and articulates end user needs to committees, ensuring the system is not compromised with improper usageCo-leads monthly meetings in collaboration with IT DivisionLiaises with third party vendors on issues of system capability requests and development and identification of solutionsSELECTION CRITERIA:EDUCATION:High school (Grade 12) graduation plus an additional program of three to four years in Computer Science, Business Management, Information Technology, Bachelor of Commerce or Bachelor of Technology or equivalentEXPERIENCE:Over two (2) years up to and including four (4) years in systems analysis and business supportOTHER SKILLS AND ASSETS:Advanced knowledge of Microsoft Office Suite, SharePoint & Office 365PerfectMind software experience considered an assetExperience with Project Management and/or coordinating the work of others considered an assetExceptional written and verbal communication and interpersonal skills with an emphasis on customer serviceWell-developed organizational and time management skills with a keen attention to detailDemonstrated sound decision making abilities and problem solving skills; self-motivated with an ambition to achieve goals and milestonesAbility to work independently, as part of a project team, with end users and/or vendors.Additional InformationInterview:



Our recruitment process may be completed with video conference technology.Various tests and/or exams may be administered as part of the selection criteria.Applicants who do not meet the educational requirements but have direct related experience may be considered. As part of the corporation's Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.The City of Brampton uses email to communicate with applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. Time sensitive correspondence is sent via email (i.E. testing bookings, interview dates) and it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the employment opportunity and your application will be removed from the competition.If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request .The City is an equal chance employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you require any accommodations at any point during the application and hiring process, please contact [email protected] or (phone hidden) with your accommodation needs, quoting the job opening ID#, job title. Any information received relating to accommodation will be addressed confidentially

📌 Analyst, Recreation Business Systems (Brampton)
🏢 Brampton
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