Job Dispatch

Responsibilities:

- Ensures the timely resolution of customer inquiries, concerns and problems.
- Supports Regional Transportation operations offering assistance and guidance as required.
- Plans and schedules for team members to ensure proper staffing across all shifts, ensuring alignment with volumes and service expectations.
- Reviews accuracy of time and attendance reporting to ensure legal compliance with hours of work.
- Compiles data on incidents and accidents, distributes and communications with appropriate personnel.
- Committed to achieving Transportation targets in a timely fashion while focusing on continuous improvement.
- Effectively and efficiently responding to Client and employee inquiries; resolving any conflicts or problems that might arise; etc.
- Assist with Gatehouse duties as required (where applicable).

Assist with Gatehouse duties as required (where applicable).

Skills and Knowledge:

- Awareness of Highway traffic act including hours of service, TDG, weight restrictions etc.
- Strong knowledge of applicable routes within region.
- Working knowledge of transportation cargo claims, transportation laws and risk management.
- Must have excellent organizational skills,



work collaboratively, resource allocation, problem solving and troubleshooting; information gathering including research, interpretation and analysis
- Communication skills including written (reports) Email and verbal (internal and external customers)
- Indirect supervision of driving staff on a daily basis; ability to lead, motivate and manage a team; robust customer focus.
- Intermediate keyboarding skills using a PC and knowledge of email, word processing and spreadsheet experience
- Strong time-management skills, with the ability to multitask, manage multiple projects, meet deadlines, and thrive in a fast-paced environment.
- Strong knowledge of applicable routes within region.

Minimum Education Required:

High School

Minimum Years of Experience Required:

2 to 3 years

Job Type: Permanent Position

Expected hours: 40 hours per week but could vary depending on the operational needs.

Additional pay:

- Overtime pays – If required

Schedule:

- Shifts – 11am to 07:30pm Saturday, Sunday, Monday, Thursday and Friday

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📌 Dispatcher (Mississauga)
🏢 Canada Cartage Group
📍 Mississauga