Elevate your career with Heylist as a Customer Success Operations skilled focused on data-driven processes. Enhance our CS team's effectiveness through improved tooling and reporting that directly impacts customer outcomes.As a full-time specialist, you will work closely with the Head of Customer Success. With a minimum of 3 years in a related role, your skills will drive success across cross-functional teams. You'll be responsible for integration, reporting, and improving workflows across the customer journey.Key Responsibilities:Manage and optimize the CS technology stackCreate effective playbooks and onboarding processesDevelop reporting systems for CS leadershipPartner with RevOps on shared goalsFacilitate smooth handovers with Sales and SupportRequirements:3+ years in CS Ops or similar roleStrong analytical skills, with SQL as a plusExperience with customer success platformsProficient in process designFluent in English and FrenchUtilize your analytical skills to improve customer engagement and operational efficiency at Heylist.

📌 Data-Driven Customer Success Operations (Montreal)
🏢 Heylist
📍 Montreal