Become a vital part of an Ajax car dealership as a Customer Service Coordinator! This full time role focuses on appointment scheduling and service management in a team-oriented environment.
Our client, a reputable dealership with over 40 years in the business, seeks an individual to enhance their customer relations. Responsibilities include handling calls, managing appointment schedules, and promoting service retention initiatives. Your proactive approach will help maximize service department traffic while maintaining communication with clients and team members.
Key Responsibilities:
• Answer inbound calls and service inquiries efficiently
• Schedule and confirm service appointments with customers
• Conduct follow-ups on missed or rescheduled appointments




• Maintain accurate customer and appointment records
• Assist in boosting service department sales through bookings
Requirements:
• At least 1 year in customer service or appointment scheduling
• Proficient with CDK software
• Strong MS Office skills (Word, Excel, Outlook)
• Experience managing high call volumes
• Excellent communication and organizational skills
Deliver exceptional customer experiences and support service coordination efforts at this established Ajax dealership.
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📌 Customer Service Coordinator at Ajax Dealership
🏢 Express Employment Professionals - Cincinnati East
📍 Ajax