MICE (Meetings, Incentives, Conferences, Exhibitions) Coordinator - TICO certified Job Category : RLV Call Centre Requisition Number : MICEM Posted : July 20, 2026 Full-Time Locations Showing 1 location TorontoToronto, ON M9B 6K5, CAN Description Key Responsibilities Assist with the end‑to‑end coordination of MICE events (meetings, incentives, conferences, exhibitions), including timelines, checklists, and documentation. Prepare basic proposals, quotations, and costing based on client briefs, using agreed products, destinations, and rate guidelines. Liaise with hotels, venues, DMCs, transport providers, and other suppliers to obtain rates, availability, and service confirmations. Support site inspections and venue evaluations by arranging appointments, collating information, and preparing visit schedules. Maintain accurate event files, databases, and reports, including participant lists, rooming lists, and service orders. Coordinate registration, travel, and accommodation details for participants, and provide information and support before and during the event. Monitor service delivery during events, flag issues promptly, and help implement on‑site solutions with the project manager or senior event manager. Assist with post‑event tasks such as feedback collection, supplier reconciliation, and preparation of invoices and basic financial summaries.



Contribute to general administrative tasks for the MICE team (data entry, document preparation, research on venues and destinations). Any other tasks assigned Specialized Knowledge, Skills, and Attributes Required to be Successful Must be TICO certified Experience in events, hospitality, corporate travel, or MICE operations (often 1–3 years in a coordinating or administrative role). Strong organizational and time‑management skills, with the ability to handle multiple events and deadlines simultaneously. Valuable communication skills (written and verbal) and a client‑service mindset, with confidence to liaise with both clients and suppliers. Proficiency in office software (e.G., Outlook, Excel, PowerPoint) and basic familiarity with CRM or booking systems is an advantage. High attention to detail, accuracy in documentation, and comfort working with budgets and basic numbers. Flexibility to work occasional evenings, weekends, and travel for site visits or on‑site event support as required. Working Conditions Call centre environment - home-based/remote or hybrid Monday to Friday from 9:00 am – 5:00 pm (EST). Flexibility to work occasional evenings, weekends, and travel for site visits or on‑site event support as required. #J-18808-Ljbffr

📌 Mice (Meetings, Incentives, Conferences, Exhibitions) Coordinator - Tico Certified (Toronto)
🏢 H.I.S Canada Travel
📍 Toronto