Join RCL - Reitmans Canada Limited as a Customer Insights Analyst, where you will transform data into strategic decisions. Focus on customer behavior analysis and engagement for top brands. This role is pivotal in enhancing decision-making using customer, transactional, and loyalty data.

You will work closely with teams across Marketing, Merchandising, and Data Analytics. Your goal is to identify growth opportunities and boost customer acquisition, retention, and lifetime value for RCL's renowned brands. Key Responsibilities:

- Analyze customer behavior trends across various channels
- Develop customer segmentations for targeted strategies
- Conduct deep-dive analyses into customer journeys
- Build dashboards to track customer KPIs
- Collaborate with cross-functional teams for growth insights

Requirements:

- Bachelor’s degree in a related field; Master’s preferred
- 3–5+ years in customer or marketing analytics
- Proficiency in SQL; Python/R is a plus
- Experience with BI tools like Tableau or Power BI
- Bilingual in French and English

Elevate customer engagement through data-driven insights and strategic recommendations within RCL's innovative workplace.

📌 Customer Insights Analyst at RCL (Montreal)
🏢 Reitmans ( Canada
📍 Montreal