Euro Architectural Components is looking for an experienced Customer service Agent - Industrial to join our team at our warehouse service counter and showroom counter.

Euro Architectural

Component, is the largest railing and fencing component supplier in Canada and a specialized division of Richelieu Hardware located in Woodbridge, Ontario. How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years! Receive calls, emails and walk-in orders and requests from customers Receive and enter customer orders; Check stock levels, shipping and delivery dates, monitor back‑ordered items; communicate with customers and keep them informed when necessary Confirm delivery site address and any additional transport or delivery information Organize and process customer payments Track and handle order and delivery issues to resolve them or escalated according to company policy Assist customers,



when they come to pick up their orders Prepare the documentation required for processing customer orders As product knowledge increases, communicate with customers by phone and email to promote our products Perform daily administrative tasks, including filing and answering phone calls when needed Must be fluent and well‑spoken in the English language; French is an asset Experience working in a B2B environment in a customer service or sales role Team player with excellent communication and interpersonal skills, confidence, and comfort with both telephone and in‑person contacts A positive customer focused attitude Professionalism, dependability, and the ability to work with minimal supervision We value a healthy and adaptable work environment, allowing everyone to achieve a work‑life balance.

Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.

📌 Customer Service Agent - Industrial (Vaughan)
🏢 Richelieu Hardware
📍 Vaughan