06 Oct
|
Denton County Friends of the Family
|
Pavilion
06 Oct
Denton County Friends of the Family
Pavilion
We are looking for a compassionate and team-orientated Crisis Services Advocate to join our Crisis Services team providing crisis service delivery, including agency Intakes, walk-in services, needs assessments, safety planning, information and referrals, assessing level of risk, providing information about crime victims' rights and agency services, answering the 24/7 Crisis Line, and supporting Survivors Advocacy Team (SAT) response. This position includes participation in an on-call rotation for SAT response. This position requires daytime/evening weekday and daytime weekend availability with an anticipated schedule of Sunday (8am-4pm) and Monday-Thursday (12pm-8pm).
Provide crisis intervention and safety planning for victims of domestic violence and sexual assault Conduct agency intakes, including needs and risk assessments, service planning, and shelter eligibility screening Respond to crisis line calls, walk-in clients, and Survivors' Advocacy Team (SAT) response needs, providing crisis intervention, information,
and referrals Support Survivors' Advocacy Team (SAT) response, including coordination and dispatch to hospitals and law enforcement agencies, as needed Assess client needs and connect clients to appropriate resources, including agency programs and community services Provide information and education on protective orders, crime victims' compensation, Child Protective Services, and available agency services Coordinate with external partners, including mobile crisis units, as appropriate to support client safety Provide SAT on-call coverage, responding onsite to area hospitals and law enforcement agencies to provide support and crisis intervention Maintain availability to work a versatile schedule that may include evening, weekend and Holiday hours as scheduled based on program needs Bachelor's degree in social work, psychology, or related field Excellent oral and written Spanish highly preferred
📌 Customer Service Phone Advocate (Part-Time) (Pavilion)
🏢 Denton County Friends of the Family
📍 Pavilion