Apply By: Thursday, October 15, 2026 11:59 pm EDT Ministry of Public and Business Service Delivery and Procurement Position(s) language: Job term: 1 Temporary assignments/contracts up to 12 months with possibility of extension 95423 - Customer Service Rep 2 Salary: $28.81 - $33.40 Per hour* *Join ServiceOntario's dynamic Windsor team and make a difference in your community with every customer interaction! ServiceOntario offers a training program that will help you be successful in the role. Join our team in Windsor, where you will be supported to delivering fast and friendly services.

As part of the team, you will help deliver front-line customer service in person, virtually, and by phone by providing accurate information and support for a range of government programs and services. Work is varied and customer-focused, with each interaction offering the prospect to help members of the public navigate important services. provide customer service by delivering timely and accurate information about government programs, products, and services resolve customer inquiries stay current on policies and proceeds you must possess oral French language skills at the advanced level and your proficiency level will be confirmed before hire Customer focus to provide optimum service, explain information and meet customer needs resulting in a positive experience. Computer proficiency and ability to use Microsoft Office, database programs, and operation of specialized equipment.

Effective communication to explain guidelines and procedures, write concise correspondence, apply empathy and patience to meet customer needs. group health, dental, life and disability benefits a range of vacation and leave options an Employee and Family Assistance Program, which provides confidential counseling services How we support diversity, inclusion and accessibility We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply,



including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions. Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005.

We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. diversity, equity and inclusion initiatives Anti-Racism Policy ~1 Bilingual English/French Temporary, duration up to 12 months, 400 City Hall Sq, Windsor, West Region, Criminal Record Check ~ A criminal or other federal offence record does not automatically disqualify you from the position. If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in. Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential. ~ Entry level applicants may be hired at the Customer Service Representative 2 Training (CSR - 2T) level; ~ 27.02 per hour. ~ Using concrete examples, you must show how you demonstrated the requirements for this job.

If you require a disability related accommodation in order to participate in the recruitment process, please ContactUs to provide your contact information.

Language requirements and assessment: All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test. #

📌 Customer Service Representative - 1 Bilingual (English/French) (Windsor)
🏢 Environment, Conservation and Parks | Environnement, Protection de la nature et Parcs
📍 Windsor