Customer Service Representative - Dealer Operations (Mississauga)

Customer Service Representative - Dealer Operations (Mississauga)

06 Oct
|
The Co-Operators Group
|
Mississauga

06 Oct

The Co-Operators Group

Mississauga

Be part of CGL’s team as a Dealer Services Representative for 12 months in a hybrid work model. Utilize your mutual fund industry knowledge while building robust client relationships through effective communication. As a temporary full-time Dealer Services Representative, you will engage with financial products and ensure compliance with relevant licensing regulations.

Your role emphasizes providing expert guidance on client issues and addressing concerns while leveraging communication and critical thinking skills to drive solutions. Key Responsibilities:

- Review transaction requests and complete documentation
- Execute translations for client account updates
- Respond to client calls and follow up on advisor concerns
- Provide guidance on Mutual Fund client issues
- Escalate non-compliant behaviors to management Requirements:
- Minimum 1 year of investment experience required
- Post-secondary education in Finance or related field
- Knowledge of sales practices and regulations
- Must obtain Mutual Fund Licence
- Branch Compliance Manager designation is an asset Apply expertise in the mutual fund industry to support client interactions and compliance at CGL.

📌 Customer Service Representative - Dealer Operations (Mississauga)
🏢 The Co-Operators Group
📍 Mississauga

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