Member Experience, Senior Product ManagerJob Category : Individual ContributorRequisition Number : MEMBE007457Full-TimeHybridLocationVancity Centre, 183 Terminal Ave, Vancouver, BC V6A4G2, CANYour Role in Supporting Our MembersAs a Senior Product Manager, you will lead the strategic vision, development, and evolution of Vancity's credit card products, ensuring alignment with broader business goals and member needs. This role balances high‐level strategy with hands‐on execution, guiding product direction through market insights, pricing strategy, and cross‐functional collaboration. You will partner closely with senior leaders and diverse internal teams to deliver initiatives that strengthen member value and portfolio performance in the credit card market.How You'll Make an ImpactSet and refine the credit card product vision to align with organizational strategy and member needs.Analyze market trends, customer insights, and competitor landscapes to inform product decisions.Prioritize credit card features, releases, and enhancements based on business impact and feasibility.Lead pricing recommendations through competitive market scans and execution of pricing grid changes.Collaborate with cross‐functional partners including ITS, design, marketing, sales, and support teams.Communicate product roadmaps, progress,



and insights to senior leadership and executives.Engage with key stakeholders and members to validate assumptions and gather feedback.Ensure alignment and smooth execution of product initiatives across teams.Champion credit card acquisition strategies leveraging data‐driven insights.Drive end‐to‐end product lifecycle management.Collaborate with analytics and marketing teams to design and execute campaigns that align with product goals.Embed compliance and risk management considerations in product design and delivery for financial services.What You'll Bring to the TeamA bachelor's degree in business, commerce, technology, or a related field.7+ years of progressive experience in credit card product management, product strategy, or related roles.Demonstrated experience leading product vision, roadmaps, and prioritization in complex environments.Strong knowledge of market analysis, pricing strategy, and competitive positioning.Proven ability to collaborate with senior leaders and cross‐functional teams.Experience working within financial services or regulated industries is an asset.Extra Skills That Set You ApartExperience in banking, credit union, or financial product environments.Familiarity with agile product development methodologies.Experience presenting product strategies and recommendations to executive audiences.Proven success in credit card acquisition and retention initiatives.Experience working in agile pods or squads,



with solid knowledge of Scrum ceremonies and backlog management.Ability to influence and align stakeholders across technology, marketing, and operations to achieve shared objectives.What You'll EarnThis role offers a salary range of $102,900 to $127,050 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. Employees may also be eligible for an annual incentive program subject to eligibility requirements.Why You'll Love Working HereLiving Wage Employer – Largest private‐sector Living Wage Employer in Canada.Customizable Benefits – Permanent employees receive flexible benefit packages that can be tailored annually.Generous Vacation – New employees start with 3‐4 weeks of vacation per year, with additional days earned over time.Extra Stat Holidays – 2 additional days beyond BC's 11 statutory holidays, plus care days for personal or family illness.Immediate Health Coverage – Health and dental benefits begin on hire date with three levels of coverage to choose from.Defined Benefit Pension – Guaranteed income for life within a retirement plan.Vancity is an Equal Opportunity Employer. We are committed to creating a welcoming and inclusive workplace for all candidates, including those who self‐identify as Indigenous, Black, or Trans. For accommodations during the recruitment process, please contact the Talent Acquisition team at [email protected].#J-18808-Ljbffr

📌 Member Experience, Senior Product Manager - C$102,900 - C$127,050 A Year (Vancouver)
🏢 Vancity
📍 Vancouver