Take the lead in client success with GreenShield, a national non-profit, where you will be pivotal in client strategy and relationship management. Focus on ensuring a seamless, integrated experience across various business lines and functions.As Vice President of Client Success, you'll oversee GreenShield’s strategic client relationships and develop the Client Success function. Your role involves closely collaborating with multiple teams to ensure client retention and satisfaction while building growth strategies. You will be accountable for key performance metrics and enhancing client health across the organization, aligning strategies with local market needs.Key Responsibilities:
- Build and scale the Client Success function across all operational areas
- Drive strategic relationships with key client portfolios
- Develop tailored client strategies and relationship frameworks
- Adapt enterprise strategies to the Quebec market
- Establish client performance and retention metricsRequirements:
- Senior leadership experience in client success or

📌 Vice President Of Client Success At Greenshield (Toronto)
🏢 Green Shield Canada (GSC)
📍 Toronto